Iraq

Vitas Iraq demonstrated significant strides in its mission to foster economic growth and empower communities through accessible financial services by disbursing a total of 13,509 business loans. This service facilitated the establishment and expansion of enterprises across various sectors. Additionally, Vitas Iraq made significant strides in advancing its operations, particularly in marketing, digitization and lending last year. There was a pivotal transition to lending using the local currency (Iraqi dinar) rather than the United States dollar, aligning more closely with the needs of clients. Moreover, Vitas Iraq’s collaboration with Zain Cash proved instrumental in enhancing the loan repayment process.

Embracing digital innovation, Vitas Iraq implemented an efficient loan app called Zain Cash. This app is the largest digital wallet of Iraq and is focused on digitizing the loan repayment process. Zain Cash works by bolstering client communication through streamlined notifications and fortified loan verification via OTP authentication. Additionally, Zain Cash allows clients to manage all the details of their active loans in an interactive app format. 

All told, these initiatives underscore Vitas Iraq’s commitment to adaptability and client-centric solutions.

Jordan

Vitas Jordan introduced new features on its innovative Tijarah platform to improve transparency and convenience for customers. Tijarah is a communications channel where buyers and sellers request goods and receive invoices. Through the platform, customers can apply for specific loan products like working capital and revolving loans. Customers and suppliers can monitor pending loans and withdrawal requests. 

New features introduced on Tijarah include a loan calculator and information on Vitas’ loan products that are available within the app. Now, customers can view their credit limit, loan history, amortization tables and deduction tables. Additionally, a page with helpful links to relevant information has also been added to the platform.